Frequently Asked Questions (FAQ)
Q. "Is it possible to pre-order?"
A. We do not accept reservation sales.
A. We do not accept reservation sales.
Q. "Is it possible to reserve items?"
A. We do not reserve items.
Q. "When will 〇〇 be in stock?"
A. We will inform you about the arrival time and release time on SNS etc. at any time.
Q. "How much does shipping cost?"
A. It will be [1650 yen] nationwide (regardless of size).
Q. "I placed two separate orders. Is it possible to ship them together?"
A. A shipping fee will be charged for each payment. In addition, bundling is not possible.
Q. "How long does it take to ship?"
A. Normally, we will process the delivery within 3 to 4 business days after placing the order. (Excluding year-end and New Year holidays and Obon holidays)
Q. "How much does shipping cost?"
A. It will be [1650 yen] nationwide (regardless of size).
Q. "I placed two separate orders. Is it possible to ship them together?"
A. A shipping fee will be charged for each payment. In addition, bundling is not possible.
Q. "How long does it take to ship?"
A. Normally, we will process the delivery within 3 to 4 business days after placing the order. (Excluding year-end and New Year holidays and Obon holidays)
Q. "Is it possible to return the product?"
A. We did not accept returns due to customer convenience. Please check the product carefully before ordering.
A. We did not accept returns due to customer convenience. Please check the product carefully before ordering.
Q. "I put items in my cart, but I couldn't buy them."
A. Items are not secured when they are added to the cart. Please note that if the items added to the cart are sold out between the time you add items to your cart and the time you complete the purchase (payment) procedure, you will not be able to purchase the item.
A. Items are not secured when they are added to the cart. Please note that if the items added to the cart are sold out between the time you add items to your cart and the time you complete the purchase (payment) procedure, you will not be able to purchase the item.